Upplii Support

How can we help?

Get help with your Upplii account, club setup, registrations, payments, or anything else you need to keep your organization moving.

Email support

We normally respond within two business days.

Support for real workflows

Whether you are setting up a club, opening registration, reviewing payments, or helping members get access, send us the context and we will help you get unstuck.

Support topics

A quick map of the areas our support team can help with.

Account and access

Help signing in, managing your account, invitations, roles, and access.

Club setup

Help setting up your organization, teams, leagues, programs, seasons, and staff.

Registrations

Help creating registrations, reviewing submissions, managing participants, and resolving registration questions.

Payments and billing

Help with registration payments, subscriptions, receipts, refunds, payouts, or billing questions.

Members and teams

Help managing members, guardians, rosters, coaches, staff, and team assignments.

Website and communications

Help with your club website, member communications, policies, and public information.

Contact support

Still need help?

Email our support team and include the name of your organization, a description of what happened, and any relevant screenshots. Please do not email passwords or full payment card details.

What to include

  • Your name and organization
  • The page or feature you were using
  • What you expected to happen
  • What happened instead
  • A screenshot, when helpful